Student Enrollment Agreement


  • Prerequisites: All students must be at least 18 years of age. and have a high school diploma or equivalent.
  • Service: National Cyber Security University agrees to provide distance education content and instruction, as well as reasonable educational and student services including, but not limited to: course registration, assessment, maintenance of student records, and transcripts. 
  • Students who have a grievance may contact National Cyber Security University by phone at (800) 883-2248 or by mail to National Cyber Security University, 5805 State Bridge Road, Suite G130, Johns Creek, GA 30097.
  • Tuition: Your program tuition includes online learning system access, course content, and instructional support.
  • Limited English Speakers: If English is not the student's primary language, and the student is unable to understand the terms and conditions of the enrollment agreement, the student shall have the right to obtain a clear explanation of the terms and conditions and all cancellation and refund policies in his or her primary language.
  • All instruction is 100% online distance education and takes place in a virtual setting.
  • Course Materials and Textbooks: Digital course materials for students enrolled in a certification program are included in tuition.
  • Course Access: Self-paced online course access is available upon enrollment and a digital copy of the materials are delivered immediately to the student from within the course environment.
  • Enrollment Period: National Cyber Security University online courses are online and self-study. You have 1 year to the course and course content for as long as the program offered.
  • Course Completion: Students must complete each lesson/module in its entirety this includes course quizzes & discussions, assignments, reading assignments, videos, and labs.
  • You must earn an 90% or better to pass each quiz. There is no limit to the number of times you can retake the quizzes. 
  • STUDENT’S RIGHT TO CANCEL & WITHDRAW
  • Refunds, if applicable and requested, will be made within 3 business days of the request via the original payment method. 
  • If cancellation occurs at any time within 3 calendar days after the institution accepts enrollment, the student may request a refund of all money paid to the institution.
  • Cancellation of this agreement can occur up to [3 days after start date]
  • Employment After Graduation: National Cyber Security University cannot, in any way, guarantee employment after the student has successfully completed the program of study.
  • Professional Conduct: McAfee Institute reserves the right to cancel and revoke the certification for violations of professional conduct.
  • Transcripts: Transcripts for McAfee Institute coursework can be requested at any time during enrollment. Outstanding financial obligations must be paid before transcripts are released. A $35 processing fee shall apply to transcript requests.
  • Privacy: National Cyber Security University protects the privacy of student education records by complying with the Family Educational Rights and Privacy Act (FERPA). With discretion, we do make student directory information available to other organizations that wish to verify the status of your credentials. 
  • Terms of Agreement:  All agree that they have read the National Cyber Security University Terms of Agreement.
  • Fees and Refunds: All students agree that they have read National Cyber Security University Fees and Refunds Policies. 
  • Board Certification Discounts: We offer from time to time promotional offers on our programs. You cannot combine discount offers nor can promotional offers be applied to past purchases. We do offer a price match guarantee so that if a programs price drops within 7 days of purchase you can request a credit for the difference to be applied to your student account for a future purchase.
  • Collections: National Cyber Security University adheres to the Fair Debt Collection Protection Act (FDCPA), as well as the California Fair Debt Collections Protection Act (CFDCPA). McAfee Institute is not a collection agency, nor does McAfee Institute use a collection agency in any capacity.
  • NOTICE: You may assert against the holder of the promissory note you signed in order to finance the cost of the educational program all of the claims and defenses that you could assert against this institution, up to the amount you have already paid under the promissory note.
  • Copyright: Course enrollees agree that all Information within National Cyber Security University courses, course texts, accompanying workbooks, and websites, etc. are protected by intellectual property rights, including copyrights, trademarks and other proprietary rights, which rights are valid and protected in all media existing now or later developed, and contractually agree not to create derivative works based on the Information and not to use the Information for the purpose of enhancing competing works. Course enrollees are granted a limited license to use, search, display, or print the Information contained on McAfee Institute websites for their own personal non-commercial use only, provided the Information is not modified and a copy of this agreement is attached to any copies that are made. Any other use of the Information is strictly prohibited. None of the Information may be otherwise reproduced, republished or re-disseminated in any manner or form without the prior written consent of the McAfee Institute. All rights, including copyright, in any information which are linked to but not hosted on the Site, continue to be owned by their respective owners. Note that by using mcafeeinstitute.com you signify your agreement to this and future Copyright Notices. Your continued use of mcafeeinstitute.com and subsequent to changes to this Copyright Notice will mean that you accept the changes.  
  • Currency: All costs and fees described in this agreement are in US dollars.
  • Program start date: Immediately upon receipt of payment
  • Scheduled completion date: 1 Year of Enrollment