CompTIA A+ certified professionals are proven problem solvers. They support today’s core technologies from security to cloud to data management and more. CompTIA A+ is the industry standard for launching IT careers into today’s digital world.
  • The only credential with performance-based items to prove pros can think on their feet to perform critical IT support tasks in the moment    
  • Trusted by employers around the world to identify the go-to person in end point management & technical support roles    
  • Regularly re-invented by IT experts to ensure that it validates core skills and abilities demanded in the workplace

The CompTIA A+ Core Series requires candidates to pass two exams: Core 1 (220-1001) and Core 2 (220-1002) covering the following new content:

  • Demonstrate baseline security skills for IT support professionals
  • Configure device operating systems, including Windows, Mac, Linux, Chrome OS, Android and iOS and administer client-based as well as cloud-based (SaaS) software
  • Troubleshoot and problem solve core service and support challenges while applying best practices for documentation, change management, and scripting 
  • Support basic IT infrastructure and networking
  • Configure and support PC, mobile and IoT device hardware
  • Implement basic data backup and recovery methods and apply data storage and management best practices

      Two people working on a computer

9 skills that you master & validate with CompTIA A+

  • HARDWARE

    Identifying, using, and connecting hardware components and devices

  • OPERATING SYSTEMS

    Install and support Windows OS including command line & client support. Understand Mac OS, Linux and mobile OS

  • SOFTWARE TROUBLESHOOTING

    Use an icon and text to communicate the value proposition and share the specific benefits of your offering. What makes it unique in your market?

  • NETWORKING

    Explain types of networks and connections including TCP/IP, WIFI and SOHO

  • HARDWARE & NETWORK TROUBLESHOOTING

    HARDWARE & NETWORK TROUBLESHOOTING

  • SECURITY

    Identify and protect against security vulnerabilities for devices and their network connections

  • MOBILE DEVICESmob

    Install & configure laptops and other mobile devices

  • VIRTUALIZATION & CLOUD COMPUTING

    Compare & contrast cloud computing concepts &set up client-side virtualization

  • OPERATIONAL PROCEDURES

    Follow best practices for safety, environmental impacts, and communication and professionalism

Companies that use A+

Jobs that use A+

  • Service Desk Analyst

  • Help Desk Tech

  • Technical Support Specialist

  • Field Service Technician

  • Associate Network Engineer

  • Data Support Technician

  • Desktop Support Administrator

  • End User Computing Technician

  • System Support Specialist

Exam Details

Exam Codes CompTIA A+ 220-901 and 220-902
(Academy customers use the same codes)

Candidates must complete both 901 and 902 to earn certification. Exams cannot be combined across the series.            
 CompTIA A+ 220-1001 (Core 1) and 220-1002 (Core 2)

Candidates must complete both 1001 and 1002 to earn certification. Exams cannot be combined across the series.
Launch Date December 15, 2015  January 15, 2019 
Exam Description CompTIA A+ 220-901 covers PC hardware and peripherals, mobile device hardware, networking and troubleshooting hardware and network connectivity issues.            

            CompTIA A+ 220-902 covers installing and configuring operating systems including Windows, iOS, Android, Apple OS X and Linux. It also addresses security, the fundamentals of cloud computing and operational procedures.            
 CompTIA A+ 220-1001 covers mobile devices, networking technology, hardware, virtualization and cloud computing and network troubleshooting.

 CompTIA A+ 220-1002 covers installing and configuring operating systems, expanded security, software troubleshooting and operational procedures.  
Number of Questions Maximum of 90 questions per exam  Maximum of 90 questions per exam 
Type of Questions Multiple choice questions (single and multiple response), drag and drops and performance-based Multiple choice questions (single and multiple response), drag and drops and performance-based 
Length of Test 90 Minutes per exam  90 Minutes per exam 
Passing Score 220-901: 675 (on a scale of 100-900)
            220-902: 700 (on a scale of 100-900)            

220-1001: 675 (on a scale of 100-900)
220-1002: 700 (on a scale of 100-900)

 
Recommended Experience 9 to 12 months hands-on experience in the lab or field             9 to 12 months hands-on experience in the lab or field 
Languages English, German, Japanese, Portuguese, French, Spanish (Modern), Simplified Chinese and Thai  English at launch. German, Japanese, Portuguese, Thai and Spanish
Retirement

English retired July 31, 2019.
German will retire October 25, 2019.
Japanese will retire January 31, 2020.
Other languages will retire October 1, 2019.

 TBD - Usually three years after launch 
Price There is no extra price for the exam.            There is no extra price for the exam.

Online - December 2nd, 2019

Classroom - January 6th, 2020 Atlanta, GA

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Pricing options

All pricing includes the Comptia A+ voucher.